Customs & Import Tax

Customs & Import Tax Information

When shopping internationally, many countries impose customs duties and import-related taxes on goods entering their borders. To give you peace of mind, we use DDP (Delivered Duty Paid) shipping: all applicable customs duties, VAT/sales tax, and clearance fees are included in your checkout total and prepaid by us.

Our DDP Guarantee

• All-Inclusive Pricing: The total amount at checkout is your final payment—no surprises.
• No Payment on Delivery: You won’t be charged any customs duties or import taxes when your package arrives.
• Full Transparency: If additional fees arise during customs review, we cover them.
• Documentation Available: Tax payment receipts are generated after your order is complete (where applicable).

What’s Included in Your Order

1. Customs Duty: Calculated based on HS codes and tariff rates, prepaid by us.
2. Import VAT/GST/Sales Tax: Paid in accordance with destination country regulations.
3. Clearance & Brokerage Fees: Carrier and customs broker service charges covered by us.
4. Other Applicable Fees: Including inspection, quarantine, or storage fees (if incurred).

Pro Tip: All fees are handled by us—just focus on enjoying your purchase.

Your DDP Shopping Experience

• At Checkout: Total = Product Price + International Shipping + All Import Taxes & Fees
• During Transit: We coordinate with logistics partners and customs brokers—no action needed from you.
• At Delivery: Your package arrives directly at your door with nothing more to pay.

Frequently Asked Questions (FAQ)

Q1: Why don’t I need to worry about extra taxes?
A: We use DDP shipping, which means all import-related costs are included in your checkout total.

Q2: Is the checkout amount my final payment?
A: Yes. The amount you see at checkout is your complete and final payment with no hidden fees.

Q3: What if customs inspection results in additional charges?
A: Any such charges are covered by us—you won’t be billed.

Q4: Will I receive a tax payment receipt?
A: Yes, we’ll provide documentation after payment if required by local regulations.

Q5: How are taxes handled for returns?
A: Our standard return policy applies. We’ll assist with tax refunds if permitted by local regulations.

Important Notes

• All international orders are tax-inclusive—no additional payments required from you.
• Please ensure your shipping information and ID/tax number (if required) are accurate.
• Packages may be subject to customs inspection, which can affect clearance time.
• Contact customer support anytime if you have questions or concerns.

Customer Support

• Live Chat: Monday–Friday, 4:00 PM–11:00 PM (EST)
• Email: woostiles@woostiles.com
• We’re committed to responding to your inquiries as quickly as possible.

Legal Disclaimer

This page provides general information and shopping guidance only and does not constitute legal or tax advice. All taxes and duties are prepaid by the merchant in accordance with destination country regulations, subject to final customs confirmation. We strive to keep this information current, but policies may change. Please contact us with any questions.