Terms & Conditions

Welcome to our online store!

Before placing an order or using our services, please read the following terms and conditions carefully. By accessing, registering, or purchasing products on this website, you agree to be bound by these terms.

1. Scope of Application

These terms apply to all product purchases, payments, deliveries, and after-sales services conducted through woostiles.com (hereinafter referred to as “the Website”).

2. User Registration & Account Security

Users must ensure that registration information is accurate, complete, and truthful.
Users are responsible for safeguarding their account credentials. Any losses resulting from personal negligence shall be borne by the user.
The Website reserves the right to suspend or terminate accounts in cases of violation of these terms.

3. Products & Pricing

The Website strives to ensure that product information (including images, descriptions, and prices) is accurate; however, discrepancies or errors may occur.
Product prices are subject to the amount displayed at the time of order placement.

4. Orders & Payment

Placing an order indicates your intention to purchase, but the order is only confirmed upon acceptance by the Website.
Payment must be completed within the specified time frame; otherwise, the order will be automatically canceled.
Accepted Payment Methods: Credit Card, PayPal, Bank Transfer

5. Shipping & Delivery

Orders will be shipped within 7 business days after confirmation, unless otherwise notified.
Shipping coverage, fees, and estimated delivery times will be displayed at checkout.
If delivery fails due to incorrect address information provided by the user, the user shall bear full responsibility.

6. Return & Exchange Policy

Users may request a return or exchange within 7-15 days of receiving the product, provided the item and packaging remain in original condition.

The following items are not eligible for return or exchange:

Products that have been used or affect resale value
Customized or specially marked non-returnable items
Requests made beyond the return/exchange period

Return Shipping Costs: Borne by the buyer

7. Intellectual Property

All content displayed on the Website, including text, images, trademarks, and logos, is the property of Woos Tiles. Reproduction, use, or distribution without authorization is prohibited.

8. Limitation of Liability

The Website is not liable for losses caused by force majeure events, including but not limited to natural disasters, system failures, or logistics delays.
The Website assumes no responsibility for consequences arising from improper use of products by users.

9. Amendments & Termination

The Website reserves the right to modify these terms at any time. Updated terms will be posted on this page and take effect immediately upon publication. Continued use of the Website after modifications constitutes acceptance of the revised terms.

10. Contact Information

If you have any questions regarding these terms, please contact us:

📧 Email: woostiles@woostiles.com
📞 Phone: +1 307-998-3702